iVisitor multi-tenant features and benefits
Visitor management solutions designed for a multi-tenant environment
Multi-tenant buildings have unique security challenges: scores of people come and go each day, and without visitor security management, the safety of employees and other visitors could be in jeopardy. Veristream’s iVisitor multi-tenant visitor management system is designed to provide real-time visitor access granted through an online portal that allows tenants to schedule visitors, contractors, and vendors in advance of their arrival.
iVisitor is a secure online software-as-a-service visitor management system that can be accessed online through a computer, tablet, or a mobile device. Users access iVisitor in order to pre-register visitors, which expedites the security check-in process for buildings. iVisitor has many benefits that help multi-tenant buildings increase the safety and security of the building. Here are a few:
Barred Visitors List
In iVisitor, tenants can instantly update a building-wide directory of unwanted individuals, disgruntled ex-employees, unwelcome solicitors, or any other personnel that pose a potential threat to security. An up-to-date Barment List alerts security personnel of potential threats and allows for proper preparation prior to the visitors arrival. This feature is particularly important for multi-tenant buildings, as individuals intending harm often look for creative ways to circumnavigate the building’s security system. One such way that is often used is to make an appointment with a different tenant to be granted access into the building. iVisitor’s barment feature would immediately identify this person as a Barred Visitor and notify the appropriate personnel for review of the scheduled visit.
Email and Text Alerts of Visitor Check-in and Check-out
Through iVisitor, tenants can elect to receive text messages or email alerts when their visitors check in and also when they check out. Advanced notification when the visitor has arrived onsite and on his or her way to the tenant office allows the tenant to adequately prepare for the arrival. Traditionally, security teams needed to call up to the tenant office to provide this service. Through iVisitor, email and text notifications are automatic, freeing up your security staff and expediting the check-in process.
Check-out notifications can help to discourage tenant-to-tenant visits, as the time of checkout is immediately recorded and sent to the host. For example, if a tenant has a vendor, customer or contractor that comes to visit, and leaves the office at 10:30 a.m., but no message of their departure is recorded by 10:40 a.m., the tenant can alert the building security team. In addition, tenants can access their visitor registration information at any time to view who is scheduling visitors, how long they remain in the building, and the frequency of their visits.
Printed Visitor Badges With Areas Authorized To Visit
When a visitor checks into an iVisitor multi-tenant building, they are given a visitor badge that indicates the floor and tenant they are authorized to visit. Through iVisitor integration with your buildings access control system, this badge can also limit their access to other destinations. For example, if a person is scheduled to visit ABC Financial Services on the 3rd floor, the visitor will not be authorized access to the 21st floor to visit another tenant unless they have been pre-registered in advance. Buildings can choose to have a warning of criminal prosecution printed on the back of the badge as desired.
Secured Personal Information of Visitors, as Required by Law
Evolving data privacy laws are requiring heightened protection of all personal information gathered. This includes visitor information gathered through visitor management systems. For example, a Massachusetts law requires that the personal information of any Massachusetts resident be secured regardless of where they may be.
iVisitor multi-tenant reads the magnetic stripe on the back of state-issued identification cards, and retains only the visitor’s first and last name, agency granting the identification, and the ID number. When buildings elect to take visitor photos at check-in, that photo is also encrypted and secured along with the other personal data.
Contractor Certificates of Insurance Database
Contractors that work onsite as building maintenance or that are hired directly by tenants can be required to provide a current certificate of insurance that is tracked securely within iVisitor. Each time the contractor arrives on site for check-in, iVisitor will validate that the Certificate of Insurance on file is valid and alert the security personnel if it has expired. To ensure the building liability practices are followed, the contractor can be barred from working on site until a new COI is on record.
Expedited Temporary Employee Badges
In the event a tenant employee loses his or her permanent badge, they can obtain a temporary visitor badge under the direction of the tenant’s chosen administrator. Temporary badges allow the employee the ability to access the building. These temporary cards can also be tracked in iVisitor to ensure employees are not abusing the privilege and holding up security staff every day, when perhaps they need to simply purchase a new access card for entry.
Flexible Visitor Management System with Security Integration
iVisitor multi-tenant is a flexible visitor management system that works in tandem with existing access control systems. In addition, no upfront capital expenditure for hardware or software is required. iVisitor is an affordable solution for building owners and managers looking to expedite the visitor check-in process while improving security.