Mobility Improves the Visitor Management Experience
The need to manage visitors has become a security priority for most businesses. As such, manual visitor enrollment protocols are quickly being replaced by automated and integrated visitor management systems to help protect employees, visitors, assets, and property. The automated visitor management system confirms visitors’ identities, compiles relevant information about their visits, and allows real-time integration with access control and other security-related systems.
Visitor management mobility has become increasingly popular for a variety of reasons, including improved visitor management and enhanced visitor experiences.
Mobility Improves Visitor Management Systems
Unlike the “bring your own device” (BYOD) trend where employees have personal phones with corporate email access, mobility for a visitor management system means specific functionalities are placed in the hands of a mobile security team member. Typically, a rugged hand-held phone or tablet allows staff to register new visitors, confirm the identities of pre-registered visitors, and exchange information with the company’s central visitor management system. A mobile printer allows visitor badges to be provided from mobile locations.
Proponents of mobile visitor management systems point to the operational efficiencies and flexibility provided, including visitor check-in from any location (e.g. remote entry gates, distributed facility locations, parking entrances, etc.). These mobile systems are ideal for outdoor events and other temporary needs. Essentially, mobility creates efficiency.
Mobility Enhances the Visitor’s Experience
Increasing the flexibility and efficiency of the visitor management system allows staff to tailor specific operational procedures to match the needs of both visitors and the organization. A growing number of users are shifting away from traditional receptionists and using “mobile greeters” to welcome visitors and sign them in as they enter facilities.
Increasing security measures have become synonymous with longer lines and a decreased, positive visitor experience. Implementing a mobile system to increase security can also increase efficiency simultaneously. By integrating with access control, watch list checking and other systems, mobile visitor management speeds up the check-in process, provides automatic access to required areas, and avoids last-minute complications and disappointments.
Mobile visitor management systems help balance an organization’s security functions with an appearance and feeling that builds trust and mutually beneficial relationships. Contact Veristream at 888-718-0807 for more information on mobile visitor management systems.