Visitor Management Challenges for Multi-Location Enterprises
Security directors for multi-location enterprises face a variety of challenges when it comes to deploying a standardized visitor management system that meets each of their location’s needs. Whether your company’s facilities are scattered locally, regionally, nationally or internationally, establishing a uniform visitor management system that meets all compliance regulations is certainly a possibility.
Listed below are tips on what to look for in a multi-location enterprise visitor management solution:
- Find a single solution for all your locations:
The optimal solution is a single visitor management system that can meet the demands of every location you’re monitoring. Having multiple systems only increases deployment and training costs, and will require expensive middleware to organize data for centralized reporting.
- Deploy a visitor management solution to multiple locations:
When you’re deploying a visitor management solution to multiple locations, the challenges compound. When visitor management is installed on-site, you need to update each site efficiently and uniformly, understand how the licensing works, and set up and configure location-specific hardware such as kiosks, barcode scanners, RFID scanners, web cameras, label printers, and other peripherals. It is important to know if hardware vendors can support your locations in remote areas and whether you can deploy different options at each location.
- Maintain visitor management across time zones:
Enterprises with multiple locations often deal with maintaining visitor management solutions across multiple time zones. Some of your locations may be in the same city or state, while others are widely scattered. Before implementing a visitor management solution, check to see if it supports daylight savings changes and multiple locations.
- Have a multi-location, employee database:
Enterprises with multiple locations have an added challenge trying to maintain their employee database. Ensure the visitor management solution you choose accommodates location-specific administrators to maintain the employee database. Also, ensure the solution supports a centralized control method across multiple locations, either through an active directory or single sign-on.
- Establish your multi-location, visitor policy protocols:
Each enterprise location may require a unique visitor management protocol. For instance, some locations may decide to capture and save visitors email addresses; others may want the ability to validate and store visitor credentials; some may deploy kiosks, while others may not. Make sure your single visitor management solution supports personalized policies at the individual location level.
- Consider multi-location, real-time monitoring:
When considering a single visitor management solution for multiple locations, you may have a mix of offices, operational centers, distribution and logistics warehouses, and manufacturing plants. Check to see if the solution you’re considering allows you to access real-time data on what is happening at each site. Also, consider whether you have to run reports or have to set up a dashboard that displays current activity at one or more sites.
- Check out real-time updates across multiple locations:
When choosing an enterprise visitor management solution, keep in mind that you need to have the ability to access real-time updates from every location, regardless if you are present at that location or not. The cost of not being able to quickly set and enable a policy change at any time, from anywhere in the world, can be significant.
- Run reports from a single system versus various systems:
From an auditing perspective, the need to create reports in an efficient and timely manner is critical. Being forced to extract data from multiple systems that do not communicate with each other or using data structures that are inconsistent across the enterprise prohibits productivity and drives up costs. Your single visitor management solution should be able to generate reports for any location and determine how many people are on-site across one, a few, or all locations in real-time, as well as easily determine how many hours a visitor or employee spent on-site.
Your single visitor management solution should be designed with every multi-location enterprise challenge in mind. Whether you have one or one hundred locations, the solution you choose should support the streamlined administration and visitor workflows in a single account while providing the flexibility to scale and personalize your visitor management system to meet your requirements. Contact Veristream today at 888-718-0807 to learn more about our multi-location visitor management solutions and to schedule your free demo.